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Support

openote - Subscription-Free AI Markdown Notes

If you have any questions or issues while using openote, please check the FAQ below or contact us via email.

Frequently Asked Questions

Is my note data sent to external servers?

No. All notes are stored only on your device (locally) or in your own iCloud account. AI features run on-device using Apple Foundation Models, so your data never leaves your device.

How do I set up iCloud sync?

Sync works automatically via iCloud Drive with no additional setup required. Make sure Settings > Apple ID > iCloud > iCloud Drive is turned on. There is no subscription fee for sync.

Which devices support AI features?

AI features are available on devices running iOS 18.1 or later. They are powered by Apple Foundation Models and offered 3 times per day for free. Pro users get unlimited access.

What format are notes saved in?

Notes are saved as standard Markdown (.md) files. You can open them directly in the Files app or transfer them to any other Markdown editor. No proprietary format, no lock-in.

Do Mermaid diagrams work offline?

Yes. Mermaid diagram rendering works completely offline. No internet connection or external CDN is required.

Will I lose my notes if I switch devices?

If iCloud sync is enabled, your notes will be available on your new device. You can also find them in Files app > iCloud Drive > openote folder.

Is Pro a subscription?

No. Pro is a one-time purchase for lifetime access. There are no monthly or annual fees. Once purchased, you have permanent access to all Pro features.

How do I delete all my data?

Deleting the app removes all local note data. Files stored in iCloud can be manually deleted from Files app > iCloud Drive.

Contact Us

Email: wykim777@naver.com

To help us assist you quickly, please include the following information:

We will respond within 1-2 business days.